Get ready to decimate your competition!

Check your email for the next steps.
Oops! Something went wrong.

See Decimus In Action 🚀

💡 This free test drive let's you see first hand what your leads could experience with DecimusAi.



🚨 This test is for a business selling senior care franchises. You will play the role of an inbound lead interested in a franchise strategy session to learn if this investment and brand is a fit for you.

All set!
You'll receive an SMS within 2 minutes 🕐

About this test drive 👋
Check Icon - Dark X Webflow Template

This test account has 1 qualification criteria; confirming the leads intention to purchase a franchise. In your account, you can have as many as you like although we recommend 3 or less.

Check Icon - Dark X Webflow Template

Ask any question you like during the test—if DecimusAi doesn't have the answer in its knowledge base, it will recommend to book a meeting for more details.

Check Icon - Dark X Webflow Template

This test is limited to 20 interactions; it will give you a feel for the product but its only the tip of the iceberg... DecimusAi has over 200 sophisticated interconnecting workflows ensuring unbeatable booking and show rates.

Oops! Something went wrong.
Article

Unlock Success with Automated CRM: Take Your Company to Next Level

CRM Automation offers many benefits. Learn about how it can streamline processes, reduce costs and provide better customer experiences. Discover the potential of CRM automation and see what it can do for your business - learn more today!



CRM Automation Benefits

What is 

CRM: A Guide

Customer Relationship Management (CRM) is an automated system that helps businesses streamline customer relations and maximize efficiency. Automation enables CRM to reach a kind of sophistication that otherwise wouldn’t be possible for many organizations.

CRM allows you to take control of your customer service messages, analytics, reports, and more from one centralized place in real-time. From contact management databases to sales automation tools, it provides the resources to manage customers throughout their journey with your business in all different channels—from online chat support on Facebook Messenger to email followups.

Many businesses are Sparta when it comes to embracing technology as part of their strategy for improving customer relationships. The idea here is that by having formidable commitments such as automation and CRM capabilities, companies can have better competitive ability against rivals which can ultimately lead them into their version of the Coliseum – success.

With a proper CRM setup automation through processes like automated emails are able to facilitate consistent communication between companies and potential customers without needing extra manpower or sacrificing quality while also saving precious time along the way. It also allows stakeholders assigned to manage customer interaction with access insights as valuable metrics onto how well a company interacts with its potentials customers providing invaluable data through tracking performance over a wide area of areas ranging from marketing campaigns highlighted by individual customers purchases all the way down even complex situations involving behind-the-scenes client service escalation paths being sent out automatically if need be

That's why so many companies turn towards CRM — no matter what industry you're operating in, having visibility into exactly how effectively your company communicates amongst prospects can make all the difference for any budding business venture -- it gives definitions and contexts for gathering analyzing sharing data across various marketing channels making sure that critical feedback gets attended too quickly helping consumer confidence spiral upwards eventually leading towards peak grandeur when viewed from afar

By introducing powerful automations within any organization's existing process setup can certainly help empower team members both experienced pros veterans alike enabling advanced levels of workflows designed specifically tailored towards specific objectives allow users leverage relatively small slices away minutes amounting great collective results long term

How you can leverage it in your business

  1. Automatically routing leads: A customised CRM sytem can be used to configure automated lead assignments, route the leads to appropriate agents or departments based on their needs and preferences. This helps ensure that each customer is attended prompty and precisely.
  2. Streamlined onboarding process: Through a CRM sytem, companies can provide customers with an automated user journey right as they signup such as view tutorials/documentation, fill out any forms required, access multi-channel support like chatbots, interact with other users for guidance etc. This helps make the whole onboarding experience smoother and hassle-free without manual effort from staff members.
  3. Generating tailor-made reports: With proper customisation of a CRM sytem businesses may automatically generate insights from customer data collected through daily interactions, surveys or feedbacks; producing automating tailored reports helping organisations gain critical information about how well their services are being utilised and what could be further improved in order to boost client satisfaction rate.
CRM automation has evolved over the years to enable businesses to glean valuable insights and tailor individual customer experiences, providing comprehensive end-to-end solutions that anticipate needs and enrich user engagement.

Other relevant use cases

  1. Automated customer segmentation
  2. Automated contact list updates
  3. Automated customer event tracking
  4. Automated messaging campaigns
  5. Automated lead scoring & nurturing
  6. Automated reports and insights generation
  7. Autonomous support chatbots and self-service portals  
  8. Predictive analytics to forecast trends in customer behaviors  
  9. ales automation tools that integrate with marketing systems  
  10. Customer churn prediction enabled by machine learning algorithms

The evolution of 

CRM: A Guide

CRM: A Guide

Customer Relationship Management (CRM) has come a long way since its inception. Its evolution through automation began in the 1980s when software was used to manage customer information. This data, often stored on spreadsheets or in databases, enabled businesses to develop comprehensive strategies for acquiring and maintaining relationships with their customers.

As technology improved over the years, this early CRM saw a rapid progression towards more refined forms of automation. Organizations turned to innovative systems and services as they sought better ways of tracking data and remaining connected to their customers. The development of automated marketing tools, analytics-driven insights, and data mining capabilities allowed companies to uncover valuable new levels of detail around customer behaviors and preferences.

What started out as basic database management has now grown into feature-rich end-to-end solutions that anticipate needs and tailor experiences for individual customers across multiple channels. From chatbots that quickly address customer queries at any hour, to personalized product recommendations delivered straight to inboxes - CRM is becoming increasingly powerful, reliable and intuitive every day.

The future spirit of IT innovation is set to keep pushing boundaries of what’s possible with CRM even further next year. Faster processing speeds are expected yield even greater application experience performance capabilities within existing infrastructures – giving way for smarter personalization technology that can respond almost instantly just as customers enter human conversations behind the scenes all over again.. Social media networks will likely become key improvement drivers too – allowing marketers more access points than ever before while improving consumer engagement rates beyond expectation levels today.

At its core though, one thing still holds true: it's all about delivering exceptional service along with an optimum user experience - something manual processes can't quite replicate yet! Allowing technologies like predictive analytics continue ushering in an intelligent age where preferences are remembered by vendor systems instead of customers having remember them themselves will remain top priorities - helping smart machines simplify life’s complexities even further down the road for us all!

Sweet facts & stats

  1. 95% of large companies have adopted automation for their customer relationship management (CRM) processes.
  2. Organizations are predicted to save an average of 13 hours per employee by automating routine tasks in the CRM process.
  3. Research shows that automated CRM reduces human error in customer data entry by 79%.
  4. 67% of sales organizations rely on automated CRM to gather relevant business insights and optimize operations.  
  5. Automation within the CRM process leads to a 40-50% cost reduction and improved customer experience across various sectors, including banking, insurance, and healthcare industries.
  6. In 2020, the market size of AI-enabled automation solutions dedicated to the “CRM” sector reached $10 billion globally; expected to double by 2025!
  7. If spartans and gladiators had access to CRMs running with automation technology, they could've managed their conquests quite efficiently!

Decimus AI catapults your sales by automating your sales appointment scheduling with artificial intelligence and multi-channel communication.

Free Live Test Drive →

Latest articles

Browse all

You made it here 🎉
Now, let’s take your business to the next level.